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WEBWAYONE LTD, Unit 11 Kingfisher Court
Hambridge Road, Newbury, Berkshire. RG14 5SJ
00 44 1635 231 514 support@webwayone.co.uk
Introduction
This document should be read in conjunction with the WebWay IP/GPRS + GPRS/PSTN Mk 4 hardware guide
This alarm panel integration and programming document accompanies the installation and commissioning guide for the
WebWay IP/GPRS + GPRS/PSTN. It will allow you to integrate your alarm panel with the WebWayOne series of
products for alarm delivery, remote configuration and remote servicing.
It is intended that you should be able to complete the programming of the alarm panel and test the alarm signalling
without assistance if you require help, please call our support team 01635 231514. You will require support from your
ARC for checking the successful delivery of Alarms.
Once you completed the panel configuration and installation of your WebWay communicator you will have secure remote
access to your Alarm Panel over an IP connection from any of your secure locations using WebWay Remote Manager.
This will minimise your future site visits and reduce the industry carbon footprint.
Please note: If you have a GPRS/PSTN unit the connections and programming for the alarm panels are exactly the same.
General troubleshooting notes
The WebWay IP/GPRS & GPRS/PSTN Supervised Premises Transceiver (SPT) has the ability to connect to the serial
data bus of a wide range of supported Intruder Alarm Panels.
Note: Alarms generated by the panel may not be transmitted until Auto Take-On (ATO) has been successfully completed.
During the Auto-Take-On process the SPT will be configured with the Panel Type provided during the order process. In
order for an SPT to connect to the serial bus of a supported panel the Panel Type must be set correctly. The Panel Type
can be changed post commission either remotely by WebWay Support or via the onboard push buttons.
Successful serial connectivity using the 485/232/TTL data ports is indicated at the SPT by the “PNL” LED representing a
good data link. Red indicates data from the alarm panel to the SPT and green indicates data to the alarm panel from the
SPT.
The onboard hardwires are not required when a connection to the Serial Bus is used. However they may be utilised in
conjunction with the Alarm Panel for environmental alarms or Fire systems.
In some cases the Intruder panel may not support a serial interface, but will have a built in Modem (e.g. Aritech CD & ATS
systems). A WebWay DCM (Dialler Capture Module) may be used in these circumstances. The DCM emulates the Public
Switched Telephone Network (PSTN) providing 40V & Dial-tone at the terminal inputs. Dip switch 7 needs to be set to ON
for the DCM to operate. Both the WebWay IP/GPRS and GPRS/PSTN SPTs can be configured (on request) to remove
line voltage on the DCM interface if a communications fault to the ARC is detected.
Important Note: Under no circumstances should the DCM be removed/ added with Power applied to the WebWay SPT.
To test the DCM for functionality a Voltmeter can be connected to the DCM line terminals (La, Lb). The voltmeter should
be displaying approximately 40V. A Butt phone can also be connected to listen to the interface and check the following
sequence:
1. Panel dials WebWay
2. WebWay responds with a low tone
3. Panel sends sequence of events
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